 |
|
|
|
|
Sell Anywhere. Manage Everything.
Create and manage a powerful online store connected directly to the rest of your
business.
Your online sales don't live in a separate application — they're connected directly
to your customers, inventory, reporting, and accounting.
SpotCommerce brings your ecommerce operations together in one connected platform,
helping you manage products, pricing, inventory, customers, orders, payments, promotions, shipping, and
fulfillment without losing sight of the bigger picture.
Whether you're launching your first online store or expanding an established business
into new sales channels, SpotCommerce helps you connect every transaction to the operations behind it.
Your Online Store Is Just the Beginning.
Selling online creates
opportunities to reach more customers, expand your market, and grow your business. But managing ecommerce
involves much more than putting products on a website.
You need accurate product
information, consistent pricing, reliable inventory, organized orders, secure payment processing, efficient
shipping, and clear financial records. And all of it needs to work together.
When these activities are
spread across disconnected applications, the work behind every sale becomes more complicated. Product
updates have to be repeated. Inventory becomes harder to track. Orders require extra attention. Financial
information gets separated from the transactions that generated it.
SpotCommerce connects your
online store to the rest of your business.
Manage the products you sell,
the customers you serve, the orders you receive, and the financial activity that follows — all within a more
connected business environment.
Sell online with
confidence.Manage the details in one place.Keep your entire business moving together.
Everything You Need to Run Your Online Store
From the first product a customer
discovers to the final delivery, SpotCommerce connects the essential parts of ecommerce into one
coordinated workflow.
Products
Present your products. Organize your catalog. Make buying easier.
Manage the products you offer online with organized product information, descriptions,
images, pricing, and other relevant details.
Keep your catalog structured so customers can understand what you're selling and your
team can maintain the information behind every product.
As your product range grows, having a central place to manage your catalog helps you
maintain consistency and keep your online store aligned with your business.
Pricing
Stay in control of what you sell and what you charge.
Manage product pricing with your broader business operations in mind. Keep prices
organized and make it easier to maintain a consistent approach across your catalog.
Whether you're updating prices, introducing new products, or planning a promotion,
connect pricing decisions to the products and transactions they affect.
Give your team a clearer view of the commercial side of every sale.
Inventory
Know what you have. Keep sales connected to stock.
Inventory is a critical part of every ecommerce operation. Selling products online
requires an accurate understanding of what's available and how sales affect stock.
SpotCommerce connects inventory with your ecommerce activity, helping your team
manage stock information alongside products and orders.
With inventory connected to the sales process, you can reduce disconnected workflows,
improve visibility into product availability, and make more informed decisions about replenishment and
fulfillment.
Customers
Turn every online order into a lasting relationship.
Every purchase creates an opportunity to build customer loyalty.
Keep customer information connected to ecommerce activity so your team can understand
who is buying, review relevant order history, and connect online transactions to the broader customer
relationship.
When customer records and sales activity work together, you gain a more complete
picture of the people who support your business — beyond any single transaction.
Orders
Bring every order into your business workflow.
Keep ecommerce orders organized and connected to the products, customers, payments, and
fulfillment activities associated with each sale.
Give your team a clearer way to review orders, understand what has been purchased,
and coordinate the work required to complete a transaction.
From incoming orders to completed sales, connected order information helps reduce the
gaps between taking an order and delivering on the customer's expectations.
Payments
Connect every transaction to the sale behind it.
A successful online sale involves more than accepting a payment. It also creates financial
information that needs to remain connected to the order and the customer.
Keep payment activity associated with ecommerce transactions so your team can better
understand what has been paid and how transactions relate to the wider business.
With sales and financial activity connected, reviewing transactions and maintaining a
clearer picture of your business becomes easier.
Promotions
Create opportunities to attract customers and drive sales.
Promotions give customers new reasons to discover your products and complete a purchase.
Manage promotional activity as part of your broader ecommerce operation, keeping
offers and sales initiatives connected to the products and transactions they affect.
Whether you're planning a seasonal campaign, encouraging customers to buy, or
introducing a special offer, promotions can become part of a more coordinated approach to selling
online.
Shipping
Keep the journey from purchase to delivery connected.
Shipping is an essential part of the customer experience. Once an order is placed,
customers expect a clear and dependable path toward receiving their purchase.
Connect shipping information to your order workflow so your team can coordinate the
steps between receiving an order and getting it ready for delivery.
By keeping order and shipping details organized together, you can reduce confusion
and help your team manage the practical work behind every sale.
Fulfillment
Turn orders into completed customer experiences.
Every order creates a series of tasks that need to come together: preparing products,
coordinating dispatch, and completing delivery.
Keep fulfillment connected to the order and customer information that drives the
process. Give your team a clearer understanding of what needs to happen after a purchase and how each
order progresses toward completion.
When fulfillment is part of the same connected business workflow, it's easier to keep
the operational details aligned with the customer experience.
One Connected Commerce Workflow
Your online store generates
more than revenue. Every sale creates activity across your business.
SpotCommerce helps connect the
journey from product discovery to financial reporting, so the information created at each stage can support
the next.
Products
Pricing
Inventory
Orders
Payments
Shipping
Fulfillment
Reporting & Accounting
Each step plays a role in
delivering a complete ecommerce experience.
- Products and pricing define what customers can purchase
and at what price.
- Inventory supports visibility into the products available
for sale.
- Orders and payments connect customer purchases with
transaction activity.
- Shipping and fulfillment support the work required to
complete each order.
- Reporting and accounting connect ecommerce activity to the
financial picture of your business.
Instead of managing each step
as a separate task in a separate system, bring the workflow together around the sale and the business it
supports.
Ecommerce That Works With Your Business, Not
Apart From It.
Your online store shouldn't become
another disconnected part of your operations.
SpotCommerce connects ecommerce with
the broader business activities that help you manage customers, products, transactions, and financial
performance.
Connect Online Sales to Customer Records
Understand the customers behind your orders. Keep ecommerce activity connected to customer
information so you can build on previous purchases and maintain a more complete view of each
relationship.
Keep Products and Inventory Aligned
Manage product information and inventory as connected parts of your selling process. Give
your team a clearer picture of what you're offering and the stock associated with your products.
Connect Orders to Payments
Keep order and payment information associated with the transactions that drive your
business. Make it easier to follow the financial details of an online sale.
Bring Ecommerce Into Reporting
Online sales are an important part of your overall business performance. Connect ecommerce
activity to reporting so you can better understand how online transactions contribute to your wider
operations.
Bring Sales Into Accounting
Keep ecommerce transactions connected to the financial processes that follow them. Reduce
the disconnect between selling products online and understanding the financial impact of those sales.
Manage the Details Behind Every Sale
Products, orders, payments, shipping, and fulfillment all contribute to the customer
experience. Bring these activities into a more connected workflow so your team can focus on completing
sales and serving customers.
Built for the Full Ecommerce Lifecycle
Selling online is not a single event.
It's an ongoing process that connects your catalog, customers, operations, and finances.
SpotCommerce supports a connected
approach to managing that process.
01 — Build Your Store
Organize your products, establish pricing, and prepare your catalog for online customers.
02 — Make Products Available
Keep product and inventory information connected so your team can manage what's offered
for sale.
03 — Receive Orders
Bring customer purchases into your business workflow, with order information connected to
the products and customers involved.
04 — Process Payments
Keep payment activity associated with orders and the transactions that generate revenue.
05 — Ship and Fulfill
Coordinate the operational steps required to prepare, ship, and complete customer orders.
06 — Understand Your Performance
Connect online sales to your reporting and accounting workflows to gain a clearer picture
of your business activity.
07 — Keep Growing
Use the connected information across your business to make informed decisions as your
product catalog, order volume, and customer base expand.
From your first online sale to an
established ecommerce operation, the goal is the same: keep the moving parts connected.
Less Manual Work. More Control Over Your Business.
Disconnected ecommerce tools can create unnecessary complexity. The same information may
need to be maintained in multiple places, and teams may have to switch between systems to answer basic
questions about a sale.
SpotCommerce takes a connected approach to ecommerce management.
Spend Less Time Switching Between Systems
Bring essential ecommerce information closer to the customer, inventory, and financial
records it relates to. Give your team a more consistent place to manage the work behind online
sales.
Improve Visibility Across Your Operations
Understand how products, orders, payments, and fulfillment fit together. Make it easier
to find the information needed to manage daily activity and resolve questions.
Keep Information Connected
Reduce the gaps between online selling and the rest of your business. Connect the
records that matter so teams can work with better context.
Support Better Business Decisions
When ecommerce activity connects to reporting and accounting, you can develop a more
complete understanding of online sales and their place in your business.
Create a Better Customer Experience
Organized orders, connected customer records, and coordinated fulfillment help your team
manage the details that matter to customers before and after a purchase.
One Platform. A More Connected Way to Sell.
SpotCommerce brings together
the essential building blocks of ecommerce and connects them to the rest of your business.
These aren't isolated
functions. They're interconnected parts of the same business operation.
When your online store and your
business systems work together, you can manage the complete sales process with greater visibility and less
fragmentation.
Whether you're managing a
growing catalog, processing incoming orders, coordinating fulfillment, or reviewing sales performance,
SpotCommerce gives your team a connected foundation for ecommerce.
Your Next Sale Should Move Your Whole
Business Forward.
Every online order creates an
opportunity — to serve a customer, generate revenue, build a relationship, and grow your business.
Make sure the systems behind
that sale are working together.
With SpotCommerce, ecommerce
becomes part of your connected business operation, linking the storefront your customers see with the
products, inventory, customer records, orders, payments, reporting, and accounting that support it.
Sell online without losing
sight of everything that happens behind the scenes.
Sell Anywhere. Manage Everything.
Bring your online store and the rest of your business together with SpotCommerce.
Build your store. Connect your operations. Make every sale count.
|
|
|
|
|
|