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When exploring e-commerce solutions SpotCommerce E-liink, there are several key factors to consider to ensure that the platform meets the needs of your growing business:
Ease of Use
- User-Friendly Interface: A platform like eLink should be intuitive, even for those without technical or coding experience. This means simple drag-and-drop tools, pre-designed templates, and a clean user interface that lets you manage your online store without relying on a developer or IT professional.
- Customization Options: While ease of use is crucial, customization options are equally important. As your business grows, you may want to adjust the design, layout, or functionality of your store. eLink should offer enough flexibility to allow you to tailor your store’s appearance and features to match your brand identity.
Scalability
- Growth and Expansion: As mentioned, eLink is scalable, meaning it can support your business as it grows. Whether you expand your product range, target new markets, or scale up your operations, a scalable platform ensures that you won't have to migrate to a new solution every time your business outgrows its capabilities.
- Multi-Channel Integration: Look for a platform that integrates with other sales channels, such as social media platforms, marketplaces (e.g., Amazon, eBay), or brick-and-mortar systems. This will help you manage sales across various channels seamlessly from one place.
Security and Compliance
- Data Protection: Online stores handle sensitive customer information, such as payment details and personal data. A secure platform with built-in SSL certificates, encryption, and compliance with regulations (such as PCI DSS for payment security) is crucial to protect your customers and your business.
- Fraud Prevention Tools: Advanced fraud detection tools are essential to minimize chargebacks and protect your revenue.
Payment Processing
- Real-Time Payment Acceptance: eLink offers real-time payment processing, allowing customers to purchase products seamlessly. It should support a wide range of payment methods, from credit and debit cards to digital wallets (e.g., PayPal, Apple Pay) and even cryptocurrencies.
- Global Payment Integration: If you're targeting international customers, the platform should support multiple currencies and integrate with international payment gateways, allowing you to accept payments globally with ease.
Shipping and Order Management
- Shipping Integration: eLink should offer seamless integrations with various shipping carriers (like USPS, FedEx, UPS) and include features for real-time tracking, automatic shipping label generation, and estimated delivery dates.
- Inventory Management: A robust inventory management system is essential. eLink should help track stock levels, generate alerts for low inventory, and help avoid overselling or stockouts.
- Order Tracking and Customer Notifications: Real-time updates on order status are important for both customers and store owners. This keeps customers informed and reduces customer service queries.
Customer Support and Helpdesk
- Responsive Customer Service: Even though eLink is designed to be easy to use, it’s still important to have access to responsive customer support when needed. Check for 24/7 support channels such as live chat, phone, or email.
- Self-Help Resources: Comprehensive tutorials, knowledge bases, and community forums can provide valuable assistance in managing the platform independently.
Marketing and SEO Features
- SEO Tools: To rank higher on search engines, eLink should include built-in SEO tools that allow for easy optimization of product pages, meta descriptions, and URLs.
- Marketing Automation: Automated email campaigns, abandoned cart recovery, and promotional tools help boost sales and engagement.
- Social Media Integration: Integration with social media platforms allows you to market products directly on platforms like Instagram and Facebook, and even sell directly through social channels.
Analytics and Reporting
- Real-Time Analytics: Understanding customer behavior, sales trends, and inventory levels in real time is vital for making data-driven decisions. eLink should provide access to detailed reports and analytics to track key metrics, such as conversion rates, average order value, and customer lifetime value.
- Customizable Reports: The ability to generate customized reports that focus on specific aspects of your store, such as sales by category, geographic data, or customer demographics, will help refine your business strategy.
Mobile Compatibility
- Mobile Optimization: With many shoppers using mobile devices, your e-commerce platform must ensure that your website is mobile-responsive. eLink should offer mobile-optimized templates that adjust seamlessly to different screen sizes and devices.
Cost and Pricing Structure
- Affordable Pricing Plans: There is no monthly fee for the service. Only pay as you sell. This creates an important for the user to grow his business and focus on things that matter most.
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Web-Based eCommerce Software
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Inventory Control and Product Attributes
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Coupon Manager
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Gift Certificate
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Related Items
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Quantity Discounts
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FedEx XML integration
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UPS and USPS Support
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Custom Shipping Tables
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Multiple image upload and Views
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Advanced reporting and sales tools
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Title and Meta Tags upload of categories and products
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HTML conversion
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Multiple Pricing Levels for Resellers
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Accept: Credit Cards, PayPal, Net Term
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Amazon checkout
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Export to major shopping portals
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Structure Data Feed for Google, Yahoo and Bing
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Shopping Cart Abandonment
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Shopping Cart Abandonment follow up email
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Customer reviews
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Customer Reviews automated email follow up
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No Programming Skills Required
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Free Hosting and Email
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e-Marketing and Promotion Tools
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Free Technical Support
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Built-in Sales Tax Module
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Purchase order tools
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Sales Reporting and Graphs
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Customer rewards point redemption tools
For Retailers and Wholesalers
The eLink ecommerce software provides every ecommerce tool you need to easily develop, design, and manage your online store, ship and track orders, and accept and process payments in real time. It's so simple you don't need to hire a webmaster or have development skills or HTML knowledge.
Start my Free Website
Web-Based eCommerce Software
eLink is a powerful and reliable solution developed to meet the complex needs of the all retailers and Resellers combined. Our software is built from the ground up to provide you with a simple and powerful solution for all your reseller and distribution needs. With eLink, your business has found a home on the web, with easy-to-use shopping cart and online store management.
Now in its 5th major release version, our ecommerce software is reliable and rapidly scalable to accommodate your businesses growth. Our outstanding track record over our last 12 years in business proves that meeting and surpassing the needs of our ecommerce clients is the key to creating the Number One choice in ecommerce software today.
Powerful Inventory Control
With eLink, you don't have to worry about your inventory running low or your orders getting out of control. Our powerful Inventory Control Panel gives you tabbed browsing of your entire inventory, with helpful tools such as Low Inventory Alerts, back Order List, Stock Adjustment History etc.
Order Manager
Take the reins of your business firmly in hand with eLink's custom-built Order Manager. It gives you a snapshot summary view of your entire inventory, so you can see in a single glance which products are selling well, What items are running low, plus the status of all your incoming sales orders and outgoing shipping orders. View reports for each week, month or year, and output charts and graphs to track your company's sales and top-selling products.
Product Attribute Control
With Product Attributes, you can now control, view and apply changes to multiple products all with one click of a mouse. For instance, with Product Groups, you can now create pre-saved Attribute Groups that can be added to products with a mouse click. When you save the changes ALL products using that Attribute Group are instantly updated!
Introducing Design Studio
Now, building your online store is easier than ever. Our complete, integrated ecommerce solution enables you to easily build and design an advanced storefront for your business in no time, with no programming skills and no HTML knowledge. We include every ecommerce tool you need to develop, design, and manage the 'look' of your online store, from the comfort of your own home. We have a wide range of Store Front templates for you to choose from to ensure your customers get the best impression of your business.
No Programming Skills Required
Feature SpotCommerce introduces new design services to help you provide a professional image and increase your sales. You can use one of our pre-made Custom Design Templates, or sit back and let us do all the work for you. Our expert design team will take your business to the next level by designing and implementing all or any of the following:
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Homepage Design
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TurnKey Solution
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Logo
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E-mail Campaign
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Marketing
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Search Engine Optimization (SEO)
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Free Hosting and Email
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Free Technical Support
New Look Admin Panel
Behind the scenes, our admin control panel is now even easier to use. New Features include popular options and add-ons such as Google Checkout and QuickBooks Webconnector Integration, plus the ability to add an unlimited number of quotes / sales order items. Admin panel includes a host of user-friendly features added to make your Admin tasks easier, such as site traffic shown on your Dashboard, designed to help you get a quick visual on traffic levels. We've also added an International Address Feature to enable the international shipping address on Customer as well as all the transactions.
Related Items
Offer links to similar products and increase your sales. Now, your customers will be shown items related to their purchase when they browse or make a purchase in a category. Related Products can now be assigned on a category level to be applied to all products inside that category. This is a HUGE timesaver! Now you can assign the same 3 Related Products to every product in a category with a few mouse clicks. Bundle feature Creates a "may we suggest" item for the up sale, using our bundle section we have given you the ability to add items as related items by item number.
Product Display
eLink features a host of customer-friendly display options, including: Add Video to product: Online video is fast becoming the #1 online sales tool available today. Why not shoot videos of the products you're selling and upload them to YouTube so your customers can get a really good look at what they're buying. Then simply add the YouTube URL and your video will show up on your own website beside the correct product. Alternatively, you can search Google for your product and add existing tutorials or manufacturers promotional videos to your item listings..
Product Media Attributes: You can now add images or video/ audio/ text files to product attributes, so when the customer clicks on an attribute you can show an image of that option, play a file, etc.
Coupon Manager
A great way to bring customers back to your site is a preferred customer coupon. Create a coupon in our coupon manager that the customers can use on their next purchase. Simply print one out and put it in the box you are shipping to your client, or e-mail it to them along with the tracking number.
Customer-Friendly Sales Features
eLink contains a wide range of free tools and convenience features that customers love, including:
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Gift Wrapping : If your customer is buying the item as a gift, eLink gives you the ability to offer Gift Wrapping on a category and Product level. You can also set 'Global' Gift wrapping so customers can have a whole order wrapped.
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Product Review: You can provide a space on your site where your customers can write a product review. You can also block certain unwanted words from customer review by setting up a language filter.
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Gift Certification: Generate future orders from a returning customer by adding Gift Certificates to your website. Your customer can buy a gift certificate (paid for in advance) and send to his/her friend. The gift certificate can be used during checkout.
Example of a gift certificate:
Example of Customer Review Admin panel:
EBay Integration
eBay 2.0: eBay 2.0 has added a significant amount of functionality to our already powerful eBay integration. EBay API has been integrated with our eLink system. You can add your item(s) to eBay through your store manager, and check the status of items as well. This service is optional. Please call your sales rep to enable eBay on your store.
Multiple image upload and Views
Zoom Product Image: We all know that a pictures speaks a thousand words. So..., Make them bigger! Now, when a customer rolls their mouse over the image on your product page they will automatically get the zoomed image. Images SELL!
Multiple Image upload: To make life easier for you and to save time, you can upload multiple product images at one time using our specially-designed image uploader. Just queue them up, then sit back and relax while your product images upload.
Social Networking
Social networking is designed to automate the follow us and Share buttons of major social media sites on your own website. When users bookmark your site, the info is shared with other users of their social networking sites, as a 'recommendation' that there is something interesting on your sites and it is deemed worthy of exploration by other members. Social bookmarking links help your site grow in the following ways:
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Increase recurring visitors
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Increase the traffic of your site via Bookmark Sharing
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Increase the link popularity of your site
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No maintenance from you, the script will be updated automatically
e-Marketing and Promotion Tools
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Blogger : Blogger.com is one of the most popular Blogging sites on the market. Adding a Blogger.com ID to your store can help your store take advantage of the online Social Media explosion.
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Title and Meta Tags upload of categories and products: Increase traffic to your site with simple SEO techniques.
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Product Keyword Search: Keywords can be assigned to each product to increase the ability for customers to find the exact item they are looking for. You can now determine exactly when a product will be displayed as a result to a customer search. Very Powerful!
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HTML conversion: Changes pages on your website from ASP to HTML to make them more search engine friendly.
Export to major shopping portals
Research has proven that customers first like to compare products before making a major purchase or buying in bulk. With eLink, you can make your products available to online shopping comparison websites, which also has a positive effect on your site's SEO due to the increased backlinks.
Advanced reporting and sales tools
eLink has been created and refined over the years using key feedback from our customers and users to build a robust, feature-packed product which delivers exactly what retailers and resellers want.
Comprehensive Payment Options
We know that our e-store owners value convenience of payment, ease of review, and connectivity with major payment portals above all else when it comes to payment options. We've integrated the main payment portals into our eLink software, making their features and trusted brand name available for use on your website.
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eLink currently accepts: Credit Cards, PayPal, Net Term
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Multiple Currency Abilities : You can now offer foreign currencies through your SpotCommerce Ecommerce Solution. Simply add the currencies you want to offer and you are done.
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Buysafe Support : BuySafe script has been added.
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QuickBooks 2007 Support : Who doesn't love this great accounting software? Add QuickBooks functionality to your website, and enable Sales Order Export for QuickBooks
Multiple Pricing Levels for Resellers
If your website contains multiple resellers, you can now give each reseller its own pricing structure. This is helpful when dealing with different brands of the same product.
Quantity Discounts
Reward customers who regularly order or buy in bulk with our Quantity Discount plan. This option also encourages your customers to buy more. You can set the discount based on quantity, so the more they buy, the cheaper the product becomes. FedEx XML integration provides fast and easy shipping for your customers with FedEx. You can now add FedEx services to your website as eLink is fully compatible with FedEx's XML. (XML is short for Extensible Markup Language, which is used to facilitate the sharing of data across different information systems like the Internet).
UPS and USPS Support
give customers more shipping options. eLink supports most popular shipping carriers. Recent additions include:
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Canada Post Shipping : Canada Post Shipping is enabled so Canadian customers now have an additional option on their shipping.
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DHL Shipping : DHL Shipping is fully integrated. You can ship using DHL
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USPS Shipping : USPS Shipping is fully integrated. You now have the ability to secure postage and print a USPS label directly through your solution (Label by Endicia.com)
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UPS Shipping : UPS shipping in now fully integrated and labels can now be printed directly from your solution.
SpotCommerce Mobile Commerce solution is a separate application then its desktop version but it’s fully manageable from the desktop admin page and dependent on your existing database. Being responsive with all mobile and tablet devices our mobile application is set in a way to work with a sub-domain under your own domain for example your domain will appear like this in mobile device http://m.yourdomain.com . Not only you can customize the mobile store in multiple displays but you have options to limit your store to certain categories and products, add or delete menus, insert separate banners and new marketing ideas. In contrary to our competitors SpotCommerce mobile application is not limited to a static template that means it will work with your own and existing template.
Start my Free Website
SpotCommerce Mobile Commerce application uses your subdomain for example http://m.yourdomain.com. Mobile phones impose very different constraints than desktop computers. But they also open the door to a slew of new applications and services. It involves new technologies, services and business models. It is quite different from traditional e-Commerce
Why m.domain.com?
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Easier to access and maintain. The DNS is all stored under the same domain. No additional domain to purchase, setup, and manage.
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Easier to type on a phone. iPhone and Android on-screen keyboards include a .com button on the virtual keyboard.
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Keeps your brand in-tact. People already know domain.com is yours. Something like domain.mobi confuses them.
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Setting up a subdomain should be a simple process depending on the web host.
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Higher adoption in the US. Companies such as Yahoo, Twitter, Google, YouTube, and Facebook have adopted this method. Your company will use the same exact method.
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Support for multinational domains.
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Cookie support.This may be one of the greatest benefits of the m.domain.com method. Cookies, or temporary files on your computer used to store information, can be set for a domain and a certain subdomain. Our competitors may usedomain.mobi; however, cookies cannot work across multiple domains. So, if you logged into a mobile website but needed to view the desktop website and wanted to switch to that mode, using m.domain.com would be best so you can stay logged in between both sites.
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Unlike our competitors SpotCommerce provides you with full mobile commerce tools that can only be found at the top 500 companies
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